Betty Mallott (1984), found in Team Building: Blueprints for Productivity and Satisfactioni, ed. W. Brendan Reddy, NTL Institute for Applied Behavioral Science, 1988.


The issue is a function of both the multiplicity of reporting relationships and the diversity of specialties. Because team members have different bases of skills and knowledge, the sum of the parts brought by members is often less than the whole required for the project. Consider the illustration [at right].... Attempts to solve the resulting conflict over who is really responsible are complicated by the cannot-kick-it-up-the-line syndrome...